NINE ASSISTANT ("we" or "us") values the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, share, and safeguard your Personal Information.

Information We Collect:

• Information you provide: We collect Personal Information you voluntarily provide, such as your name, email address, contact details, or other information submitted through forms or interactions on our website.
• Information collected automatically: We may collect information automatically as you use our website, including your IP address, browser type, device information, pages visited, and actions taken on our site. This may be collected using cookies and similar technologies (see "Cookies" section below).
• We do not collecting and intentionally storing any chat history or any other information that you provide to the assistant.

How We Use Your Information:

• Providing and improving our services: We use your information to operate our website, deliver the services you request, and improve them over time.
• Communication: We may contact you for administrative purposes, to provide updates, to respond to your inquiries, or to send marketing communications if you have opted in.
• Analytics: We may analyze how you use our services to better understand user behavior and make improvements.
• We are not use your information, including your chat history, for any other purposes than providing the service. We do not use your data to develop, improve, or train generalized AI and/or ML models.

How We Share Your Information:

• Service providers: We may share your information with third-party service providers who help us with tasks like website hosting, data analysis, or customer support.
• Business transfers: In the event of a merger, acquisition, or similar transaction, your information may be transferred.
• Legal requirements: We may disclose your information if we believe it necessary to comply with the law, enforce our policies, or protect our or others' rights and safety.

How We Protect Your Information: We take reasonable security measures to protect your Personal Information. However, no transmission of data over the internet is 100% secure.

Cookies: Our website uses cookies (small text files placed on your device) to improve functionality, analyze web traffic, and personalize content. You may adjust your browser settings to manage cookie preferences.

Your Choices:

• Opt-out of marketing communications: You may opt-out of receiving marketing emails by using the unsubscribe link provided in such communications.
• Data Deletion: You have the right to request the deletion of your personal data. To make a data deletion request, please contact us at support@9assistant.com. We will process your request in accordance with applicable law. Upon receipt of your request, we will delete your personal data from our active records within a reasonable timeframe unless we have a legitimate legal basis to retain it.

Third-Party Websites: Our website may link to third-party sites with their own privacy practices. We are not responsible for the content or privacy practices of these sites.

Changes to This Policy: If you have questions about this Privacy Policy, please contact us at: support@9assistant.com.

Effective Date: 31/12/2025